Frequently Asked Questions

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Are you factory?

Our GMCELL factory established in 1998, we focus on battery area, is a high-tech battery enterprise deal in develop, produce and sales.

What certificates do you have?

Our products have passed the testing of CE, BIS MSDS, SGS, UN38.3, and other required certificates.

What is the minimum order quantity(MOQ)?

MOQ is 1000pcs or depends on your inquiries. Sample can send to tested at fisrt.

Can I print LOGO or with customzied packaging?

Yes, we can print customized logo if order quantity is above 10000pcs.

How long is the lead time?

Small quantity: 1-3 working days - Since deposit received or design confirmed. Large quantity: 15-25 working days - Since deposit received or design confirmed.

ls there any warranty or after-sale service?

Free replacement against shipping damage. 1 to 5 years guarantee according different battery types. 24 hours customer services. Our quality can be promised and stable.

Which payment ways are available?

T/T, Paypal account, Alibaba trade assurance.